This labor-saving solution streamlines the process for customer check-in, service selection, and unattended payments all without having to increase staff or operating hours. Signing into a previously created account users can select from a list of available services and maintenance for their vehicle, before dropping off their keys directly at the unit.
From there Meridian’s Key Drop sends an automatic notification to your service department detailing all the customer service information and indicating exactly what needs to be done on their vehicle. Creating a streamlined system that keeps all paperwork and information organized. Then when the service department is finished, they simply load the keys into the dispensing drawer and an automatic text notification is sent to the customer for pick up.
Uses of Meridian’s Key Drop
Increase marketing/digital opportunities
The sleek and modern designs offer a high-tech and personalized experience to customers while providing additional opportunities for digital advertising. Increase your marketing and advertising revenue with strategic ad placements available on our digital signage available on all our Automotive Solutions.
Show your customers the personalized experience they have come to expect from the self-service revolution. Meridian’s Key Drop is the ideal innovation for any dealership or service center wanting to provide a more personalized and modern face to customers and employees alike.
Ties into backend dealer systems
Meridian’s Key Drop offers real-time information on factory recall notices, trade valuations, transaction documents, upsells and recommended services, all available through a back-end analytics dashboard. With the ability to tie into backend dealership systems Meridian’s Key Drop is the ideal solution for any dealership or service center.
Benefits of Meridian’s Key Drop
The secure storage of customer’s keys directly at the unit creates a sleek and modern way to store keys, no more messy envelopes thrown in a box and no more opportunities for lost or stolen keys. Now with Meridian’s Key Drop dealerships and service centers alike can offer customers a more secure and convenient way of dropping off and picking up their vehicles.
Also, no more wasted time with telephone tag or guessing games, now you can show your customers that their convenience is the top priority with Meridian’s Automotive Solutions. Staff can now focus their time on providing the human element of business rather than being bogged down by administrative tasks, especially during busy hours.
Research shows that today’s customers are accustomed to self-service technology in all other retail verticals. Our solutions, like our car dealership kiosks, bring the desired self-service technology to the automotive industry. These solutions are now available direct from Meridian to your dealership.
Meridian’s solutions are designed to streamline the check-in process allowing for all dealerships or service centers to be able to assist every customer regardless of how busy the time of day. Meridian’s innovative solutions extend past the automotive industry to almost every facet of the self-service revolution.
For over 20 years Meridian has been a staple in the Self-Service industry providing high quality, American made, products designed for innovation.