THE CHALLENGE
THE CHALLENGEThe Omaha Zoo wanted to develop a solution for their parks that would expedite the payment process and allow guests to get into the parks sooner with less hassle. Visitors to the zoo were spending too much time waiting in line to make payments and get tickets and they wanted a way to increase efficiency so visitors could have more time to enjoy the parks.
THE SOLUTION
Meridian developed fully outdoor solutions designed for both ticketing and food ordering to increase efficiency while still being user friendly and engaging. A total of 47 units were deployed throughout the zoo that handled payments, ticketing, and even wrist band printing. All the units were built with bright colors and designed to fit into the fun and inviting aesthetic of the Omaha Zoo.
THE RESULTS
The Omaha Zoo, and their patrons, loved the solution. Helping to deal with the ever present labor shortage, Meridian’s solution helped to alleviate the burden placed on staff by automating a lot of the repetitive processes and allowing staff to focus on providing the human element of customer service rather than being stuck with only the mind numbing and often unfulfilling tasks.